Bullshift - How to get more openness, honesty and straight talk at work

How much more effective could we be if our team members, colleagues and managers were all able to be open and honest and talk straight to each other? Imagine if we could give and receive feedback? Imagine the increased energy and the saving of time and money.

This hilarious, interactive session explains the practical things we can do to shift the bull.

As a result, the participants may get the following outcomes:

  1. Inspiration to be more professional, mature and robust.
  2. Insight into why we struggle to be open and talk straight.
  3. Practical things we can do to be more open and honest ourselves.
  4. Practical things we can do to encourage others to be more open with us.

When teams practice the principles of BULLSHIFT, they report: more efficient meetings, quicker negotiations, more honest and useful performance appraisals, greater enthusiasm, better ability to accurately analyse and solve problems and better relationships.

Andrew’s book BULLSHIFT contains twelve principles.  He usually addresses seven in the presentation. The first is the most important and forms the basis for the rest of the work.

It is: Don't be defensive / Be Curious

Andrew uses his skills as a stand-up comic and expert facilitator to gently draw people’s attention to the many and varied defensive reactions that typically flare up whenever we receive critical feedback or hear things we don’t like. He then explains what is really going on beneath the surface – how the ego is protecting itself – and how to replace that defensiveness with curiosity. He calls on all to replace defensiveness with professional curiosity; to make it easier to have more robust, open, clear, professional, mature and critical conversations.

The other principles include:

  • Don't make excuses / Say what happened and take responsibility
  • Don't have an opinion if you don't need one / Stay open
  • Don't express opinion as fact/ Express opinion as opinion
  • Don't get too emotionally invested / Detach and reflect
  • Don't mutter / Speak up.

Participants laugh and gasp as they see themselves and their workmates. They also see the folly of wasted energy and feel inspired to commit to more open, honest, professional dialogue.


The CEO of Metcash bought 120 copies for his entire senior leadership team. The Head of IT at BankWest bought copies for his whole division. Global company acQuire have purchased over 500 copies for all of their staff and give one to each new team member as part of their induction. Kmart purchased 300 copies for all of their Store Managers. And Woodside has engaged Andrew to present for their Executive Leadership Team and ten divisions of the business, purchasing well over 1,000 copies of the book.


Because BULLSHIFT is not more fluff in the already crowded market of corporate communication skills. It is a simple and powerful set of principles that can be applied now.

Most people can immediately see how they can improve and feel inspired to change. The workshop may be hilarious and good fun but the message is confronting and long-lasting.

Read some of the testimonials about Bullshift in the column to the right.